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Message type: E = Error
Message class: EDOCUMENT_IN_EINV - eDocument Inda eInvoice
Message number: 020
Message text: 'Gstin'(Customer GSTIN) & is not valid under node 'BuyerDtls'
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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The SAP error message
EDOCUMENT_IN_EINV020
indicates that there is an issue with the GSTIN (Goods and Services Tax Identification Number) of the customer in the context of electronic invoicing (e-invoicing) in India. This error typically arises when the GSTIN provided for the buyer does not conform to the expected format or is not valid according to the GST system.Cause:
- Invalid GSTIN Format: The GSTIN must be a 15-character alphanumeric code. If the GSTIN provided is shorter, longer, or contains invalid characters, this error will occur.
- Incorrect GSTIN: The GSTIN may not be registered or may belong to a different entity. It is essential to ensure that the GSTIN corresponds to a valid and active taxpayer in the GST system.
- Data Entry Errors: Typos or incorrect data entry while entering the GSTIN can lead to this error.
- Inactive GSTIN: The GSTIN may have been canceled or is inactive in the GST portal.
Solution:
- Verify GSTIN: Check the GSTIN provided for the customer against the official GST portal (https://www.gst.gov.in/) to ensure it is valid and active.
- Correct Format: Ensure that the GSTIN is in the correct format (15 characters, alphanumeric).
- Update Customer Master Data: If the GSTIN is incorrect, update the customer master data in SAP with the correct GSTIN.
- Check for Typos: Review the entry for any typographical errors and correct them.
- Consult with the Customer: If you are unsure about the GSTIN, consult with the customer to confirm their GSTIN details.
- SAP Notes and Support: If the issue persists, check for any relevant SAP Notes or patches that may address this error. You can also reach out to SAP support for assistance.
Related Information:
By addressing the above points, you should be able to resolve the EDOCUMENT_IN_EINV020
error related to the GSTIN in SAP.
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