CL_CRM_PS_4S055 - The eligibility period could not be created for at least one SSP

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 055

• Message text: The eligibility period could not be created for at least one SSP

What causes this issue?

In CRM 700 EhP2, the eligibility periods for every SSP (active and not
active) are stored in the application table CRMD_PS_ELIG_H. During the
migration, the system creates an entry in this table for every existing
SSP. The system derives the eligibility period for each SSP from the
entire decision period and sets this to '<LS>Eligible</>'.

System Response

The eligibility period could not be created for at least one SSP.

How to fix this error?

Execute the program CRM_4S_3_MANUAL_MIGRATION and select the checkbox '
<LS>Update Eligible Periods</>'.
If the error still occurs after executing the manual program run analyze
the error log or contact SAP support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.