How To Fix CL_CRM_PS_4S055 - The eligibility period could not be created for at least one SSP

CL_CRM_PS_4S055 - Overview

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 055

• Message text: The eligibility period could not be created for at least one SSP

What causes this issue?

In CRM 700 EhP2, the eligibility periods for every SSP (active and not
active) are stored in the application table CRMD_PS_ELIG_H. During the
migration, the system creates an entry in this table for every existing
SSP. The system derives the eligibility period for each SSP from the
entire decision period and sets this to '<LS>Eligible</>'.

System Response

The eligibility period could not be created for at least one SSP.

How to fix this error?

Execute the program CRM_4S_3_MANUAL_MIGRATION and select the checkbox '
<LS>Update Eligible Periods</>'.
If the error still occurs after executing the manual program run analyze
the error log or contact SAP support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_CRM_PS_4S055 - The eligibility period could not be created for at least one SSP ?

  The SAP error message CL_CRM_PS_4S055 indicates that there is an issue with creating the eligibility period for at least one Service Subscription Product (SSP) in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) and can be related to various factors.
  Causes:
  
  Missing Data: Required data for the Service Subscription Product may be missing or incomplete. This could include details like start and end dates, pricing information, or other relevant attributes.
  
  Configuration Issues: There may be configuration issues in the system that prevent the eligibility period from being created. This could involve settings related to the product, pricing, or eligibility criteria.
  Business Rules: The business rules defined in the system may not allow the creation of an eligibility period for the specified SSP due to certain conditions not being met.
  Date Conflicts: The dates specified for the eligibility period may conflict with existing periods or may not fall within