CL_CRM_PS_4S054 - The decision category was not updated in table &1 for at least one SSP

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 054

• Message text: The decision category was not updated in table &1 for at least one SSP

What causes this issue?

In CRM 700 EhP2, every social service plan type (SSP type) has to be
assigned to a decision category. Therefore, existing SSPs must be
updated in the CRM application table CRMD_ORDERADM_H. The system assigns
the decision category <LS>Eligibility & Entitlement Decision</> ('
<AB><LB>E</></>') in field <LS>BTX_CLASS </>as a default setting.

System Response

The decision category was not assigned for at least one SSP type.

How to fix this error?

Execute the program CRM_4S_3_MANUAL_MIGRATION and select the checkbox '
<LS>Update CRMD_ORDERADM_H</>'.
If the error still occurs after executing the manual program run analyze
the error log or contact SAP support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.