Message type: E = Error
Message class: CL_CRM_PS_4S - Messages for Social Service
Message number: 054
Message text: The decision category was not updated in table &1 for at least one SSP
In CRM 700 EhP2, every social service plan type (SSP type) has to be
assigned to a decision category. Therefore, existing SSPs must be
updated in the CRM application table CRMD_ORDERADM_H. The system assigns
the decision category <LS>Eligibility & Entitlement Decision</> ('
<AB><LB>E</></>') in field <LS>BTX_CLASS </>as a default setting.
The decision category was not assigned for at least one SSP type.
Execute the program CRM_4S_3_MANUAL_MIGRATION and select the checkbox '
<LS>Update CRMD_ORDERADM_H</>'.
If the error still occurs after executing the manual program run analyze
the error log or contact SAP support.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message CL_CRM_PS_4S054 indicates that there is an issue with the decision category not being updated in a specific table for at least one Service Provider (SSP). This error typically arises in the context of CRM (Customer Relationship Management) and can be related to various processes, such as service order management or service contract management.
Cause:
- Data Inconsistency: The decision category may not have been properly set or updated in the relevant table due to data inconsistencies or missing entries.
- Configuration Issues: There may be configuration issues in the CRM system that prevent the decision category from being updated correctly.
- Authorization Issues: The user may not have the necessary authorizations to update the decision category in the specified table.
- System Bugs: There could be bugs or issues in the SAP system that are causing this error to occur.
Solution:
- Check Data Entries: Verify the entries in the relevant table (as indicated by
&1
in the error message) to ensure that all necessary data is present and correctly formatted.- Review Configuration: Check the configuration settings related to decision categories in the CRM system. Ensure that all necessary settings are correctly defined.
- User Authorizations: Ensure that the user attempting to perform the action has the necessary authorizations to update the decision category.
- Debugging: If the issue persists, consider debugging the process to identify where the failure occurs. This may involve checking the relevant function modules or methods in the CRM application.
- SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or fixes available.
- Consult Documentation: Review the SAP documentation related to the specific CRM module you are working with to ensure that all processes are being followed correctly.
Related Information:
SE11
(Data Dictionary) to check the structure of the relevant table or SE80
(Object Navigator) to analyze the related programs and function modules.By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
CL_CRM_PS_4S053 At least one decision category in table &1 could not be updated
What causes this issue? In CRM 700 EhP2, every social service plan type (SSP ty...
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CL_CRM_PS_4S055 The eligibility period could not be created for at least one SSP
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SAP messages fall into 3 different categories: Error messages
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