CL_CRM_PS_4S057 - nZDM upgrade is running. Execution of SSP data migration not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 057

• Message text: nZDM upgrade is running. Execution of SSP data migration not possible

What causes this issue?

System is not able to execute the social service plan (SSP) data
migration for Social Services because the Near Zero Downtime Maintenance
(nZDM) upgrade is running.

System Response

Update of SSP data in several database tables is not possible.

How to fix this error?

Oncer the nZDM has been finalized, you must execute the SSP data
migration manually by executing the program <NP>
CRM_4S_3_MANUAL_MIGRATION</> with the following checkboxes selected:
<LS>Update SSP Type Customizing</>
<LS>Update CRMD_ORDERADM_H</>
<LS>Update Eligibility Periods</>
<LS>Update Eligibility Index</>,,
If the error still occurs after executing the manual program run,
analyze the error log or contact SAP support.

Procedure for System Administrators

For more information about nZDM, see SAP Note 1435235.

Error message extract from SAP system. Copyright SAP SE.

AnswerBot

• What is the cause and solution for SAP error message CL_CRM_PS_4S057 - nZDM upgrade is running. Execution of SSP data migration not possible ?

  The SAP error message CL_CRM_PS_4S057 indicates that a non-Zero Downtime Maintenance (nZDM) upgrade is currently in progress, which prevents the execution of the SSP (Service Provider) data migration. This error typically arises during system upgrades or migrations when certain processes are locked or restricted to ensure data integrity and consistency.
  Cause:
  
  Ongoing nZDM Upgrade: The primary cause of this error is that the system is in the middle of an nZDM upgrade process. During this time, certain operations, including data migrations, are not allowed to prevent conflicts and ensure that the upgrade completes successfully.
  Locking Mechanism: SAP implements a locking mechanism during upgrades to ensure that no other processes interfere with the upgrade, which can lead to data inconsistencies.
  
  Solution:
  
  Wait for Upgrade Completion: The most straightforward solution is to wait until the nZDM upgrade process is completed. Once the upgrade is finished, you should be able to execute the SSP data migration without encountering this error.
  Check Upgrade Status: You can monitor the status of the upgrade process through the SAP system logs or transaction codes like SM37 (for job monitoring) or SMD (for monitoring the upgrade process).
  Post-Upgrade Activities: After the upgrade is complete, ensure that you follow the necessary post-upgrade activities, which may include executing the SSP data migration as part of the upgrade process.
  Consult Documentation: Refer to the official SAP documentation for nZDM upgrades and SSP data migration for any specific steps or considerations that may apply to your situation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to this error message. You can search the SAP Support Portal for notes related to nZDM upgrades and SSP data migration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions based on their experiences.
  SAP Support: If the issue persists or if you have specific concerns, consider reaching out to SAP Support for assistance. They can provide guidance tailored to your system configuration and upgrade scenario.
  
  By following these steps, you should be able to resolve the error and proceed with your data migration tasks after the nZDM upgrade is complete.