CL_CRM_PS_4S061 - Error during Record ID generation ( for SSP &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 061

• Message text: Error during Record ID generation ( for SSP &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message CL_CRM_PS_4S061 - Error during Record ID generation ( for SSP &1) ?

  The SAP error message CL_CRM_PS_4S061 indicates that there was an issue during the generation of a Record ID, specifically for the Service Provider (SSP) in the context of SAP Customer Relationship Management (CRM). This error can occur in various scenarios, such as when creating or processing service requests, service orders, or other related objects.
  Causes:
  
  Configuration Issues: There may be a misconfiguration in the system settings related to the generation of Record IDs.
  Missing Customizing: The necessary customizing settings for the specific object type may not be properly defined.
  Database Issues: There could be issues with the database, such as locks or inconsistencies that prevent the generation of new IDs.
  Authorization Problems: The user may not have the necessary authorizations to create or modify the records.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to Record ID generation in the SAP CRM system. Ensure that all necessary settings are correctly defined.
  Customizing Settings: Verify that the customizing for the specific object type (e.g., service requests, service orders) is complete and correct.
  Database Check: Check the database for any locks or inconsistencies. You may need to consult with your database administrator to resolve any underlying issues.
  User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to perform the action that triggered the error.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve the issue.
  Debugging: If you have access to the development environment, you can debug the process to identify the exact point of failure and gather more information about the error.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes related to the error message CL_CRM_PS_4S061.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM and Record ID generation to understand the expected behavior and configuration requirements.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.