How To Fix SO392 - Not possible to search for the specified address type

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 392

• Message text: Not possible to search for the specified address type

What causes this issue?

You cannot search for the following address types:
Internet address
Fax number
X.400 address
Remote SAP name

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO392 - Not possible to search for the specified address type ?

  The SAP error message SO392, which states "Not possible to search for the specified address type," typically occurs when there is an issue with the address data or the configuration of address types in the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Address Type: The address type you are trying to search for may not be defined in the system or may not be valid for the context in which you are trying to use it.
  Missing Configuration: The address type may not be properly configured in the system settings, leading to the inability to search for it.
  Data Inconsistency: There may be inconsistencies or missing data in the address records that prevent the search from being executed.
  Authorization Issues: The user may not have the necessary authorizations to access the address type or perform the search.
  
  Solutions:
  
  
  Check Address Type Configuration:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction) and verify that the address type you are trying to use is defined and correctly configured.
  Ensure that the address type is active and available for the relevant application area.
  
  
  
  Verify Address Data:
  
  Check the address records in the system to ensure that they are complete and correctly formatted. Look for any missing fields or incorrect entries that could cause the search to fail.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the address type. This may involve checking roles and permissions assigned to the user.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues related to address types.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the program or transaction that is generating the error to identify the exact point of failure.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to address management, such as BP (Business Partner) or VD01 (Create Customer).
  SAP Documentation: Review SAP documentation related to address management and configuration for more detailed guidance on setting up and managing address types.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.