How To Fix SO390 - Error expanding private distribution lists

SO390 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 390

• Message text: Error expanding private distribution lists

What causes this issue?

A private distribution list contained in the list could not be
expanded.

System Response

The shared distributuion list cannot be saved, as it still contains
private distribution lists.

How to fix this error?

To save the shared distribution list, please delete the private
distribution lists it contains.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO390 - Error expanding private distribution lists ?

  The SAP error message SO390, which states "Error expanding private distribution lists," typically occurs when there is an issue with the distribution list in the SAP system, particularly when trying to send emails or notifications to a group of users.
  Causes:
  
  Invalid or Inactive Users: The distribution list may contain users who are no longer active or have been deleted from the system.
  Authorization Issues: The user attempting to expand the distribution list may not have the necessary authorizations to access all the users in the list.
  Corrupted Distribution List: The distribution list itself may be corrupted or improperly configured.
  Technical Issues: There may be underlying technical issues with the SAP system or the mail server configuration.
  Missing Email Addresses: Some users in the distribution list may not have valid email addresses assigned.
  
  Solutions:
  
  Check User Status: Verify that all users in the distribution list are active and have not been deleted. You can do this by checking