How To Fix SO288 - Configuration of Internet gateway not maintained

SO288 - Overview

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 288

• Message text: Configuration of Internet gateway not maintained

What causes this issue?

Parameter information for the Internet settings is missing.

System Response

The system does not accept the flag "connected" for the Internet
gateway.
&What_TO_DO&
1. Delete the flag
2. Press the button "Internet settings"
3. Maintain the destination and path of the configuration file

Error message extract from SAP system. Copyright SAP SE.

SO288 - Details

• The SAP error message SO288, which states "Configuration of Internet gateway not maintained," typically occurs when there is an issue with the configuration of the Internet Communication Manager (ICM) or the Internet Mail Gateway in the SAP system. This error can prevent the system from sending emails or communicating over the internet.
  
  Cause:
  
  Missing Configuration: The Internet Communication Manager (ICM) or the SMTP configuration for sending emails is not properly set up in the SAP system.
  Incorrect Parameters: The parameters related to the Internet gateway may not be correctly defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the configuration settings.
  Network Issues: There may be network-related issues preventing the SAP system from connecting to the internet.
  
  
  Solution:
  To resolve the SO288 error, follow these steps:
  
  
  Check ICM Configuration:
  
  Go to transaction RZ10 to check the profile parameters related to ICM.
  Ensure that the parameters for the Internet Communication Manager (ICM) are correctly