How To Fix SO289 - No folder found that corresponds to your specifications

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 289

• Message text: No folder found that corresponds to your specifications

What causes this issue?

Either no folder was found that corresponds to your search criteria or
the search criteria contain an error. It is possible that the wrong
folder area was specified meaning that the shared instead of the
private folders were searched or vice versa.

How to fix this error?

Choose <LS>Cancel</>, and execute one of the following functions:
Check and, if necessary, correct your entry.
Specify a different folder name.
Create a new folder.
&dependencies&
When moving documents note the following:
Folders that have an retention period for the documents in the folder
that is smaller than the age of a document to be moved are not included
in the search.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO289 - No folder found that corresponds to your specifications ?

  The SAP error message SO289 ("No folder found that corresponds to your specifications") typically occurs when the system is unable to locate a specified folder in the SAP ArchiveLink or the SAP Office Integration. This can happen for various reasons, such as incorrect folder specifications, missing authorizations, or issues with the configuration of the ArchiveLink.
  Causes:
  
  Incorrect Folder Specification: The folder name or path specified in the transaction or program may be incorrect or does not exist.
  Missing Authorizations: The user may not have the necessary authorizations to access the specified folder.
  Configuration Issues: The ArchiveLink configuration may not be set up correctly, leading to the inability to find the folder.
  Folder Deletion: The folder may have been deleted or moved, making it unavailable.
  System Issues: There may be underlying system issues or inconsistencies in the database.
  
  Solutions:
  
  Verify Folder Name and Path: Check the folder name and path specified in the transaction. Ensure that it matches the actual folder in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the folder. This can be done by checking the user's roles and authorizations in the SAP system.
  Review ArchiveLink Configuration: Check the ArchiveLink configuration settings to ensure that the folder is correctly defined and accessible. This may involve checking the settings in transaction OAC0 (ArchiveLink Administration).
  Consult with Basis Team: If the folder is supposed to exist but cannot be found, consult with the Basis team to check for any system issues or inconsistencies.
  Check for Deletion or Movement: Verify if the folder has been deleted or moved. If it has been moved, update the specifications accordingly.
  Use Transaction SOST: If the error occurs while sending emails or documents, check transaction SOST to see if there are any related issues with the sending process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (ArchiveLink Administration), SOST (SAPconnect Send Requests), and SO10 (Text Management).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to ArchiveLink and document management for further insights into folder management and configuration.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.