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Message type: E = Error
Message class: HRPA_ARCH -
Message number: 085
Message text: Error reading the infotype General Benefits Information (0171)
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message HRPA_ARCH085, which indicates an issue with reading the infotype General Benefits Information (0171), typically arises in the context of SAP Human Capital Management (HCM) when there are problems accessing or processing data related to employee benefits.
Causes:
- Data Inconsistency: There may be inconsistencies or missing entries in the infotype 0171 for the employee in question.
- Authorization Issues: The user may not have the necessary authorizations to access the infotype data.
- Archiving Issues: If the data has been archived, the system may not be able to retrieve it if the archiving process was not completed correctly or if the necessary archive files are not accessible.
- Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the SAP system itself.
Solutions:
Check Data Consistency:
- Use transaction code SE16 or SE16N to check the entries in the infotype 0171 for the relevant employee. Ensure that all required fields are populated correctly.
- If there are missing entries, you may need to create or update the infotype records.
Review Authorizations:
- Ensure that the user encountering the error has the appropriate authorizations to access infotype 0171. This can be checked in transaction code PFCG or by consulting with your SAP security team.
Check Archiving Settings:
- If the data has been archived, verify that the archiving process was completed successfully. You can check the archive logs in transaction SARA.
- Ensure that the necessary archive files are available and accessible. If not, you may need to restore them or adjust the archiving settings.
Technical Troubleshooting:
- Check for any system errors or logs that might provide more context about the issue. Transaction codes like SM21 (System Log) or ST22 (Dump Analysis) can be helpful.
- If the issue persists, consider reaching out to your SAP Basis team for further investigation into potential system or database issues.
Related Information:
If the problem continues after trying the above solutions, it may be beneficial to consult with SAP support or a qualified SAP consultant for more in-depth analysis and assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
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