CM_EHPRC_COMP_MGM_UI003 - Product level of '&1' does not support collaboration

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_COMP_MGM_UI - Compliance Management Common UI Messages

• Message number: 003

• Message text: Product level of '&1' does not support collaboration

What causes this issue?

You want to start a collaboration for a product or component, but no
collaboration (campaign) can be started for the product level.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the possible types of collaboration (campaign) and the product
level of each support in the <LS>Specify Campaign and E-Mail
Configuration</> Customizing activity under <LS>Product Safety and
Stewardship -> Product Compliance for Discrete Industries -> General
Configuration -> Business Partners and Contacts.</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

AnswerBot

• What is the cause and solution for SAP error message CM_EHPRC_COMP_MGM_UI003 - Product level of '&1' does not support collaboration ?

  The SAP error message CM_EHPRC_COMP_MGM_UI003 indicates that the product level of a specific product (represented by &1) does not support collaboration features in the SAP system. This error typically arises in the context of SAP's Enterprise Product Development (EPD) or similar modules where collaboration features are utilized for product lifecycle management.
  Cause:
  
  Product Level Configuration: The product in question may be set to a level that does not have collaboration capabilities enabled. This could be due to the product being in a preliminary or draft state, or it may not be configured to support collaborative processes.
  System Settings: The system settings or configuration for the product management module may not allow for collaboration features for certain product types or statuses.
  User Permissions: The user attempting to access the collaboration features may not have the necessary permissions or roles assigned to them.
  
  Solution:
  
  Check Product Level: Verify the product level of the item in question. Ensure that it is set to a level that supports collaboration. You may need to change the product status or level in the system.
  Configuration Review: Review the configuration settings in the SAP system related to product management and collaboration. Ensure that the necessary settings are enabled for the product type you are working with.
  User Roles and Permissions: Check the user roles and permissions to ensure that the user has the necessary access rights to utilize collaboration features. If not, you may need to adjust the user roles accordingly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on product levels and collaboration features. This can provide insights into what configurations are required for enabling collaboration.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional context on product levels and collaboration features.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions or experiences.
  Training and Documentation: Ensure that users are trained on the proper use of collaboration features and understand the implications of product levels within the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.