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Transaction Code: PFO_GZO
Description: Call Report PFO_GZO
Release: S/4HANA and ECC 6
Program: PFO_GZO_D
Screen: 1000
Authorization Object:
Development Package: PFO160
Package Description:
Parent Package:
Module/Component:
Description:
Overview: The SAP transaction code PFO_GZO is used to generate a call report in the SAP system. This report provides an overview of the calls made by a customer or user. It can be used to track the progress of customer service calls, as well as to identify any potential issues or problems that may arise. Functionality: The PFO_GZO transaction code allows users to generate a call report in the SAP system. This report provides an overview of the calls made by a customer or user. It can be used to track the progress of customer service calls, as well as to identify any potential issues or problems that may arise. The report also includes information such as the date and time of the call, the duration of the call, and the type of call (inbound or outbound). Step-by-step How to Use: 1. Log into your SAP system and enter transaction code PFO_GZO. 2. Enter the customer or user name for whom you want to generate a call report. 3. Select the date range for which you want to generate the report. 4. Click “Execute” to generate the report. 5. The report will be displayed on your screen with all relevant information about the calls made by the customer or user during the specified date range. Other Recommendations: It is recommended that users review their call reports regularly in order to ensure that all customer service calls are being tracked and monitored properly. Additionally, users should use this report to identify any potential issues or problems that may arise in order to take corrective action as soon as possible.
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