FDM_CUST20 - Cust.-Disp. Objects in Dispute Cases

SAP Transaction Code - Details

• Transaction Code: FDM_CUST20

  Description: Cust.-Disp. Objects in Dispute Cases

  Release: S/4HANA and ECC 6

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: FDM_AR_CUSTOMIZING

    Package Description: FSCM Dispute Management Process Integrtn - FI-AR Customizing

    Parent Package: FDM

  • Module/Component: FIN-FSCM-DM-AR

    Description: Accounts Receivable Accounting Process Integration

Smart SAP Assistant

• SAP Tcode: FDM_CUST20 - Cust.-Disp. Objects in Dispute Cases

  
  Overview:
  FDM_CUST20 is a SAP transaction code used to manage customer-related disputes in the SAP system. It allows users to view, create, and edit dispute cases related to customers. This transaction code is part of the Dispute Management module in SAP. 
  
  Functionality: 
  FDM_CUST20 enables users to view and manage customer-related disputes in the SAP system. It allows users to view existing dispute cases, create new ones, and edit existing ones. The transaction code also provides users with the ability to assign dispute cases to responsible personnel and track their progress. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code FDM_CUST20 into the command field in the SAP system. 
  2. The Dispute Management screen will appear. 
  3. Select the “Create” button to create a new dispute case or select the “Edit” button to edit an existing one. 
  4. Enter the necessary information into the fields provided and select “Save” when finished. 
  5. Assign a responsible personnel for the dispute case by selecting the “Assign” button and entering their name into the field provided. 
  6. Select “Save” when finished. 
  7. To view an existing dispute case, select it from the list of available cases on the Dispute Management screen and select “Display”. 
  8. To track progress on a dispute case, select it from the list of available cases on the Dispute Management screen and select “Track”. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the features available in FDM_CUST20 before using it for managing customer-related disputes in SAP. Additionally, users should ensure that they have all of the necessary information before creating or editing a dispute case in order to ensure accuracy and efficiency when using this transaction code.