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Transaction Code: FDM_CUST05
Description: Case Type for Promise to Pay
Release: S/4HANA and ECC 6
Program:
Screen: 0
Authorization Object:
Development Package: FDM_AR_CUSTOMIZING
Package Description: FSCM Dispute Management Process Integrtn - FI-AR Customizing
Parent Package: FDM
Module/Component: FIN-FSCM-DM-AR
Description: Accounts Receivable Accounting Process Integration
Overview: FDM_CUST05 is an SAP transaction code used to create a case type for Promise to Pay. This transaction code is used to set up a payment plan for customers who are unable to pay their bills in full. It allows customers to make payments over a period of time, while still allowing the company to receive the money owed. Functionality: FDM_CUST05 allows users to create a case type for Promise to Pay. This case type can be used to set up payment plans for customers who are unable to pay their bills in full. The payment plan can be customized according to the customer’s needs and the company’s requirements. The payment plan can also be monitored and adjusted as needed. Step-by-step How to Use: 1. Access the SAP system and enter transaction code FDM_CUST05. 2. Enter the customer’s information, including name, address, and contact information. 3. Enter the amount owed by the customer and any other relevant information. 4. Create a payment plan for the customer, including the amount of each payment, the due date of each payment, and any other relevant information. 5. Save the payment plan and assign it to the customer’s account. 6. Monitor the customer’s payments and adjust the payment plan as needed. Other Recommendations: It is important to ensure that all customer information is accurate and up-to-date before creating a payment plan with FDM_CUST05. Additionally, it is important to monitor customer payments regularly and adjust the payment plan as needed in order to ensure that customers are able to pay their bills on time.
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