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Transaction Code: FDM_CUST00
Description: Activate Dispute Management
Release: S/4HANA and ECC 6
Program: SAPFDMCUST00
Screen: 1000
Authorization Object:
Development Package: FDM_AR_CUSTOMIZING
Package Description: FSCM Dispute Management Process Integrtn - FI-AR Customizing
Parent Package: FDM
Module/Component: FIN-FSCM-DM-AR
Description: Accounts Receivable Accounting Process Integration
Overview: The SAP transaction code FDM_CUST00 is used to activate the dispute management feature in the SAP system. This feature allows users to manage disputes and complaints related to customer accounts. It also provides a platform for customers to submit their disputes and complaints, and for the system to track and manage them. Functionality: The dispute management feature in SAP allows users to manage customer disputes and complaints in an efficient manner. It provides a platform for customers to submit their disputes and complaints, and for the system to track and manage them. The feature also allows users to view the status of disputes, assign tasks to relevant personnel, and generate reports on dispute resolution. Step-by-step How to Use: To activate the dispute management feature in SAP, follow these steps 1. Log into the SAP system using your user ID and password. 2. Navigate to the “Transaction Codes” menu. 3. Enter “FDM_CUST00” in the search bar. 4. Select “Activate Dispute Management” from the list of options. 5. Follow the on-screen instructions to complete the activation process. Other Recommendations: It is recommended that users familiarize themselves with the dispute management feature before activating it in SAP. This will ensure that they are able to use it effectively and efficiently when managing customer disputes and complaints. Additionally, users should ensure that they have all the necessary permissions before activating this feature in SAP.
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