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Transaction Code: FBZG
Description: Failed Customer Payments
Release: S/4HANA and ECC 6
Menu Path:
Program: SAPMFBZG
Screen: 100
Authorization Object:
Development Package: FBD
Package Description: Customers
Parent Package: APPL
Module/Component: FI-AR-AR
Description: Basic Functions
Overview: FBZG is an SAP transaction code used to manage failed customer payments. It allows users to view and process customer payments that have been rejected by the bank. This transaction code is used to identify and resolve payment issues quickly and efficiently. Functionality: FBZG provides users with a comprehensive overview of failed customer payments. It allows users to view the details of each payment, including the payment amount, date, and reason for rejection. Additionally, it provides users with the ability to process payments that have been rejected by the bank. This includes the ability to manually enter payment information, as well as the ability to resubmit payments that have been rejected. Step-by-step How to Use: 1. Enter transaction code FBZG in the SAP command field. 2. Select “Failed Customer Payments” from the list of options. 3. Review the list of failed customer payments and select one for processing. 4. Enter the necessary payment information and submit the payment for processing. 5. Monitor the status of the payment until it is successfully processed or rejected again. Other Recommendations: It is important to regularly review failed customer payments in order to ensure that all payments are processed correctly and in a timely manner. Additionally, it is recommended that users take advantage of automated payment processing tools in order to streamline the process and reduce manual effort.
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