FBICRC003 - Configure Service Requests

SAP Transaction Code - Details

• Transaction Code: FBICRC003

  Description: Configure Service Requests

  Release: S/4HANA and ECC 6

• • Program: FBICRC_VIM00

    Screen: 1000

    Authorization Object:

  • Development Package: FB_ICRC_DB

    Package Description: Inter-Company Reconciliation (DB Persistence)

    Parent Package: FB_ICRC_SERVICE

  • Module/Component: FI

    Description: Financial Accounting

AnswerBot

• SAP Tcode: FBICRC003 - Configure Service Requests

  
  Overview:
  FBICRC003 is a transaction code used in SAP to configure service requests. It is used to create and maintain service requests, which are used to track customer service requests and their associated activities. This transaction code is part of the Service Request Management (SRM) module. 
  
  Functionality: 
  FBICRC003 allows users to create and maintain service requests, which are used to track customer service requests and their associated activities. It also allows users to assign service requests to the appropriate personnel, as well as track the progress of the request. Additionally, it allows users to view the status of the request, as well as any associated documents or notes. 
  
  Step-by-step How to Use: 
  1. Enter FBICRC003 in the SAP command field. 
  2. Select “Create” from the menu bar. 
  3. Enter the required information for the service request, such as customer name, contact information, and description of the request. 
  4. Select “Save” to save the request. 
  5. Assign the request to an appropriate personnel by selecting “Assign” from the menu bar. 
  6. Select “Track” from the menu bar to view the status of the request and any associated documents or notes. 
  7. Select “Close” from the menu bar when the request has been completed or cancelled. 
  
  Other Recommendations: 
  It is recommended that users familiarize themselves with all of the features available in FBICRC003 before using it for creating and maintaining service requests. Additionally, users should ensure that all required information is entered accurately and completely when creating a new service request in order to ensure that it is tracked properly and efficiently.