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  2. Claims Management
  3. accident questionnaire



What is accident questionnaire in SAP (FS-CM - Claims Management)?



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SAP Term: accident questionnaire

  • Component: FS-CM

  • Component Name: Claims Management

  • Description: Form sent by the insurer to the injured person policyholder or insured if it is thought that an accident might be the cause of the injury. For the insurer, the most important result of the accident questionnaire is whether the insurer can recover costs from a third party for benefits or services provided to the insured.


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  • Key Concepts: 
    Accident Questionnaire is a feature of the FS-CM Claims Management component of SAP. It is used to collect information about an accident or incident from the claimant, such as the date, time, and location of the incident, as well as any witnesses or other parties involved. This information is then used to assess the claim and determine the appropriate course of action. 
    
    How to use it: 
    The Accident Questionnaire can be accessed through the FS-CM Claims Management component of SAP. Once accessed, the questionnaire can be filled out by the claimant or a representative of the claimant. The questionnaire should be completed in full and all relevant information should be provided. Once completed, the questionnaire can be submitted to SAP for review and assessment. 
    
    Tips & Tricks: 
    When completing an Accident Questionnaire, it is important to provide as much detail as possible. This will help ensure that all relevant information is taken into account when assessing the claim. Additionally, it is important to ensure that all questions are answered accurately and completely in order to avoid any delays in processing the claim. 
    
    Related Information: 
    For more information on Accident Questionnaires and how they are used in FS-CM Claims Management, please refer to SAP’s official documentation on the topic. Additionally, there are a number of online resources available that provide further guidance on how to complete an Accident Questionnaire correctly and efficiently.
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