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Component: CRM-MKT-MPL-LOY
Component Name: Loyalty Marketing
Description: Calculation of a period of time to the end of the nearest full week or month, rather than to an exact date.
Key Concepts: Rounding is a feature in SAP CRM Loyalty Marketing that allows users to round up or down the loyalty points earned by customers. This feature is used to ensure that customers receive the exact amount of loyalty points they are entitled to, without any discrepancies. How to Use It: Rounding can be enabled in the Loyalty Marketing configuration settings. Once enabled, users can specify the rounding rules for each loyalty program. For example, users can specify that loyalty points should be rounded up or down to the nearest whole number, or to the nearest 5 or 10 points. Tips & Tricks: When setting up rounding rules, it is important to consider how customers will perceive the loyalty program. For example, if customers are expecting to receive a certain amount of loyalty points for a purchase, it may be beneficial to round up rather than down. Related Information: Rounding is just one of many features available in SAP CRM Loyalty Marketing. Other features include customer segmentation, reward redemption, and campaign management.
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