What is spare in SAP (CRM-CCI - SAP Contact Center)?

SAP Term: spare

• Component: CRM-CCI

• Component Name: SAP Contact Center

• Description: A role of the system, or its part, that is inactive but will be started in case of a fault in the corresponding active part.

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• Key Concepts: 
  Spare is a term used in the SAP Contact Center Infrastructure (CRM-CCI) to refer to a backup system or resource that can be used in the event of an emergency or system failure. It is typically used to refer to a backup server, but can also refer to other resources such as additional personnel or equipment. 
  
  How to use it: 
  Spare resources are typically used in the event of an emergency or system failure. In the case of a server failure, the spare server can be used to take over the workload of the failed server until it is repaired or replaced. In the case of personnel or equipment, they can be used to supplement existing resources in order to meet increased demand or provide additional support. 
  
  Tips & Tricks: 
  It is important to ensure that spare resources are regularly tested and maintained in order to ensure that they are ready for use in the event of an emergency. Additionally, it is important to have a plan in place for how these resources will be deployed and managed in the event of an emergency. 
  
  Related Information: 
  For more information on SAP Contact Center Infrastructure (CRM-CCI), please visit the SAP website at https://www.sap.com/products/crm-cci.html.