1. SAP Glossary
  2. Business Transactions
  3. item score


What is item score in SAP (CRM-BTX - Business Transactions)?


SAP Term: item score


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  • Key Concepts: 
    Item score is a feature of the CRM-BTX Business Transactions component of SAP. It is a numerical value assigned to an item that reflects its importance or relevance to a particular customer. The item score is used to prioritize items in order to determine which items should be included in a customer's order. 
    
    How to use it: 
    The item score is calculated based on the customer's past purchases, preferences, and other factors. The higher the item score, the more likely it is that the item will be included in the customer's order. The item score can also be used to determine which items should be promoted or discounted in order to increase sales. 
    
    Tips & Tricks: 
    It is important to regularly review and update the item scores in order to ensure that customers are receiving the most relevant items for their needs. Additionally, it is important to consider other factors such as seasonality and current trends when determining item scores. 
    
    Related Information: 
    The item score feature is part of the CRM-BTX Business Transactions component of SAP. It can be used in conjunction with other features such as customer segmentation and product recommendations in order to provide customers with a personalized shopping experience.
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