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Component: CA-GTF-RCM
Component Name: Records and Case Management
Description: A list containing all incoming documents e-mails, faxes, scanned documents in chronological order.
Key Concepts: Incoming Post Book is a component of the Records and Case Management (RCM) module in SAP. It is used to manage incoming post, such as letters, emails, and faxes. It allows users to store and track incoming post, assign tasks to users, and create reports. How to use it: Incoming Post Book can be used to store incoming post in a central repository. It can be used to assign tasks to users, such as creating a response or forwarding the post to another user. It also allows users to create reports on incoming post, such as the number of incoming post received in a certain period of time. Tips & Tricks: It is important to keep track of incoming post in order to ensure that all tasks are completed in a timely manner. To make sure that all tasks are completed, it is recommended to set up reminders for each task. This will help ensure that all tasks are completed on time. Related Information: Incoming Post Book is part of the Records and Case Management (RCM) module in SAP. Other components of the RCM module include Outgoing Post Book, Document Management System (DMS), and Records Management System (RMS).
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