How To Fix SO466 - You cannot send to address &

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 466

• Message text: You cannot send to address &

What causes this issue?

The error message has two possible causes :
No connection to a suitable communication type for the external address
selected (for example, fax or Internet).
Appropriate send authorization missing.

System Response

Cannot send to address stated.
If you have already included it in the list, it will be deleted from
it.

How to fix this error?

Inform your SAPoffice administrator.
They must either give you the appropriate authorization for external
sending (SO_OC_SEND), or enter a communication type suitable for this
address in address management.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO466 - You cannot send to address & ?

  The SAP error message SO466, which states "You cannot send to address &," typically occurs when there is an issue with the email address or recipient configuration in the SAP system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Invalid Email Address: The email address specified may be incorrectly formatted or invalid.
  Missing Recipient: The recipient may not be defined in the system or may not have a valid email address associated with their user profile.
  Email Configuration Issues: There may be issues with the SAPconnect configuration, which is responsible for sending emails from SAP.
  Authorization Issues: The user may not have the necessary authorizations to send emails to the specified address.
  SMTP Server Issues: The SMTP server settings may be incorrect or the server may be down.
  
  Solutions:
  
  Check Email Address: Verify that the email address is correctly formatted (e.g., [e-mail]) and that it exists.
  User Profile: Ensure that the recipient's user profile in SAP has a valid email address assigned. You can check this in transaction code SU01 (User Maintenance).
  SAPconnect Configuration: Review the SAPconnect settings in transaction code SCOT. Ensure that the SMTP settings are correctly configured and that the system is able to connect to the SMTP server.
  Authorization Check: Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction SU53 (Authorization Check).
  Test SMTP Connection: Use transaction SCOT to test the SMTP connection to ensure that the SAP system can communicate with the email server.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or details that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SU01: User Maintenance
  SU53: Authorization Check
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending or the SO466 error.
  Documentation: Review SAP documentation on SAPconnect and email configuration for more detailed guidance.
  
  By following these steps, you should be able to identify and resolve the issue causing the SO466 error in your SAP system.