How To Fix SO342 - Document type selected is not valid on your frontend

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 342

• Message text: Document type selected is not valid on your frontend

What causes this issue?

You chose the function 'Create with reference'. However, the document
type of the reference cannot be processed on your frontend.

System Response

The system must reject processing.

How to fix this error?

Choose another reference document, change to another frontend, or
create a copy using the function 'Copy'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO342 - Document type selected is not valid on your frontend ?

  The SAP error message SO342 ("Document type selected is not valid on your frontend") typically occurs when there is an issue with the document type being used in the SAP system, particularly in the context of SAPscript or Smart Forms when generating output documents. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Document Type: The document type specified in the output settings may not be valid or recognized in the current SAP environment.
  Configuration Issues: The document type may not be properly configured in the SAP system, or it may not be assigned to the relevant output type.
  Frontend Compatibility: The document type may not be supported on the frontend system you are using, especially if there are differences between the backend and frontend configurations.
  User Authorizations: The user may not have the necessary authorizations to access the specified document type.
  Transport Issues: If the document type was recently transported from another system, there may be inconsistencies or missing configurations.
  
  Solutions:
  
  
  Check Document Type Configuration:
  
  Go to transaction code NACE to check the output type configuration.
  Ensure that the document type is correctly defined and assigned to the relevant application area.
  
  
  
  Verify Output Type:
  
  Ensure that the output type you are trying to use is valid for the document type in question.
  Check if the output type is correctly linked to the document type in the configuration.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the document type. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Frontend Compatibility:
  
  If you are using a different frontend (like SAP GUI for HTML or SAP Fiori), ensure that the document type is supported in that environment.
  
  
  
  Transport and System Consistency:
  
  If the document type was recently transported, check for any missing configurations or inconsistencies in the target system.
  You may need to re-transport or adjust the configurations accordingly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like NACE (for output types), SPRO (for configuration), and SU53 (for authorization checks).
  Documentation: Review SAP documentation related to output management and document types for more detailed guidance.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.