Do you have any question about this error?
Stop Googling SAP errors. Use our Free Essentials plan instead - instant AI help, no credit card needed. Start Now →
Message type: E = Error
Message class: SO - SAPoffice: message texts
Message number: 341
Message text: An original PC name cannot be displayed for this document
The function <LS>Specific header</> can be used to display the original
document name of PC documents which entered the system by upload. The
document selected was not created via an upload and therefore does not
have an original name.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
SO341
- An original PC name cannot be displayed for this document ?The SAP error message SO341, which states "An original PC name cannot be displayed for this document," typically occurs when there is an issue with the document's original file or its associated metadata in the SAP system. This error is often related to documents stored in the SAP ArchiveLink or when trying to access documents that were uploaded from a local PC.
Causes:
- Missing Original Document: The original document may not be available in the system or may have been deleted.
- Incorrect Document Metadata: The metadata associated with the document may be incorrect or incomplete, leading to the inability to retrieve the original PC name.
- Authorization Issues: The user may not have the necessary permissions to view the document or its metadata.
- System Configuration Issues: There may be configuration issues with the ArchiveLink or document management settings in SAP.
- Document Storage Location: The document may have been moved or is stored in a location that is not accessible.
Solutions:
- Check Document Availability: Verify if the original document is still available in the system. If it has been deleted, you may need to restore it from a backup if possible.
- Review Metadata: Check the metadata associated with the document to ensure it is complete and correct. You may need to re-upload the document if the metadata is missing.
- User Authorizations: Ensure that the user has the necessary authorizations to access the document. You may need to consult with your SAP security team to adjust permissions.
- Configuration Review: Review the ArchiveLink configuration settings to ensure they are set up correctly. This may involve checking the content repository settings and ensuring that the document storage paths are correct.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
- Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
Related Information:
SARA
(Archive Administration) or OAC0
(Content Repository) to manage and check document storage settings.By following these steps, you should be able to diagnose and resolve the SO341 error in your SAP system.
Get instant SAP help. Sign up for our Free Essentials Plan.
SO340
*****PC documents - Part 2***********************************************
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
SO339
There is no expiration date for folders (FOL) or distribution lists (DLI)
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
SO342
Document type selected is not valid on your frontend
What causes this issue? You chose the function 'Create with reference'. However, the document type of the reference cannot be processed on ...
SO343
No PC file name free for document type selected
What causes this issue? You have tried to work with a document type for which no free file name exists in the SAPoffice name range. This means that o...
Click on this link to search all SAP messages.