M8357 - Invoiced quantity from order & & smaller than reversal quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 357

• Message text: Invoiced quantity from order & & smaller than reversal quantity

What causes this issue?

The quantity invoiced is smaller than the quantity reversed for item
&V2& of purchase order &V1&. This can have one of the following reasons:
A credit memo was posted after the invoice you want to cancel was
posted.
The GR/IR account has already been maintained for the order item
concerned.
In both cases the quantity invoiced has been reduced. The quantity you
wish to reverse would therefore be greater than the quantity actually
invoiced. This is not possible.

How to fix this error?

If a credit memo has been posted, you must first cancel this. Only then
can you cancel the invoice. To see the number of the credit memo, choose
<LS>Document -> Display </>, position the cursor on the order item and
choose <LS>Environment -> PO history</>.
If the GR/IR account has already been maintained, the invoice cannot be
canceled. If this is the case, you must post a <ZH>Credit memo without
reference</> direct to the material to reverse the invoice and GR/IR
account maintenance postings.
Example:
,,Invoice ,,GR/IR accnt maint.,,Credit memo w/o ref.
Stock account ,, ,,200 + ,,200-
GR/IR accnt ,,200 + ,,200 -
Supplier account ,,200 - ,, ,,200 +

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8357 - Invoiced quantity from order & & smaller than reversal quantity ?

  The SAP error message M8357 ("Invoiced quantity from order & & smaller than reversal quantity") typically occurs during the process of reversing a goods movement or an invoice in the Materials Management (MM) module. This error indicates that the quantity you are trying to reverse exceeds the quantity that has already been invoiced for the corresponding order.
  Cause:
  
  
  Quantity Mismatch: The reversal quantity you are attempting to process is greater than the invoiced quantity for the order. This can happen if:
  
  You are trying to reverse more items than were originally invoiced.
  There was a mistake in the invoicing process, leading to discrepancies in quantities.
  
  
  
  Order Status: The order may have been partially invoiced, and you are trying to reverse a quantity that exceeds the total invoiced amount.
  
  
  Document Flow Issues: There may be inconsistencies in the document flow, such as missing or incorrect entries in the system.
  
  
  Solution:
  
  
  Check Invoiced Quantities: Verify the invoiced quantities for the order in question. You can do this by checking the purchase order or invoice document to see how much has been invoiced.
  
  
  Adjust Reversal Quantity: If you find that the invoiced quantity is indeed less than the reversal quantity, adjust the reversal quantity to match the invoiced amount or the amount that can be legitimately reversed.
  
  
  Review Document Flow: Check the document flow for the order to ensure that all related documents (goods receipts, invoices, etc.) are correctly posted and that there are no discrepancies.
  
  
  Consult with Finance: If the issue persists, consult with your finance or accounting team to ensure that there are no underlying issues with the financial postings related to the order.
  
  
  SAP Notes and Support: If you believe this is a system error or bug, check SAP Notes for any relevant updates or patches. You may also consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like ME23N (Display Purchase Order) or MIGO (Goods Movement) to check the status of the order and the related documents.
  Document Flow: Use the document flow feature in SAP to trace the history of the order and see all related documents.
  User Authorization: Ensure that you have the necessary authorizations to perform the reversal and that you are following the correct procedures as per your organization's policies.
  
  By following these steps, you should be able to resolve the M8357 error and successfully process the reversal.