ID635 - Job cards cannot be preprinted or reprinted

SAP Error Message - Details

• Message type: E = Error

• Message class: ID - PM (IPRT) print messages, (IBIP) batch input messages

• Message number: 635

• Message text: Job cards cannot be preprinted or reprinted

What causes this issue?

You have allowed preprinting or reprinting for certain combinations of
users and shop papers. You have also selected the checkbox <LS>Used for
Job Card</>, which specifes that the shop paper should not be sent as a
spool request to a printer, but that it should be transferred as part of
a job card to the <ZK>Maintenance Worker</> role.

System Response

In general, shop papers should only be sent to the maintenance worker
when the maintenance order has been released. Job cards therefore cannot
be preprinted or reprinted. In addition, preprints and reprints are only
sent as spool requests to a printer. You therefore cannot preprint or
reprint any shop papers that you use in job cards.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ID635 - Job cards cannot be preprinted or reprinted ?

  The SAP error message ID635, which states "Job cards cannot be preprinted or reprinted," typically occurs in the context of production planning and control, particularly when dealing with job cards in the SAP system. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Job Card Status: The job card may be in a status that does not allow for preprinting or reprinting. For example, if the job card is already completed or closed, it may not be eligible for reprinting.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the preprinting or reprinting of job cards. This could be related to the document type or the specific settings for job cards in the system.
  
  
  Missing Data: Required data for the job card may be missing or incomplete, preventing the system from processing the preprint or reprint request.
  
  
  Authorization Issues: The user attempting to preprint or reprint the job card may not have the necessary authorizations to perform this action.
  
  
  Technical Issues: There could be technical issues with the SAP system, such as problems with the printer configuration or network issues.
  
  
  Solutions:
  
  
  Check Job Card Status: Verify the status of the job card. If it is completed or closed, you may need to create a new job card or find an alternative way to obtain the information.
  
  
  Review Configuration Settings: Consult with your SAP administrator or configuration team to review the settings related to job cards. Ensure that the system is configured to allow preprinting and reprinting as needed.
  
  
  Complete Missing Data: Ensure that all required fields and data for the job card are filled out correctly. This may involve checking the production order or related documents.
  
  
  Verify User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to preprint or reprint job cards.
  
  
  Technical Troubleshooting: If the issue seems to be technical, check the printer settings, network connections, and any relevant logs for errors. You may need to involve your IT support team for assistance.
  
  
  Consult SAP Documentation: Refer to SAP's official documentation or support resources for additional guidance on this specific error message.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users are trained on the proper procedures for handling job cards and understand the implications of their statuses.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.