/IAM/NOTIFIER104 - No text object maintained in Customizing for e-mail body

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/NOTIFIER -

• Message number: 104

• Message text: No text object maintained in Customizing for e-mail body

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /IAM/NOTIFIER104 - No text object maintained in Customizing for e-mail body ?

  The SAP error message /IAM/NOTIFIER104 No text object maintained in Customizing for e-mail body typically occurs when the system is trying to send an email notification, but it cannot find the necessary text object that defines the content of the email body. This is often related to the configuration of the SAP Identity Management (IdM) system or other related modules that utilize email notifications.
  Cause:
  
  Missing Text Object: The primary cause of this error is that the text object for the email body has not been maintained in the Customizing settings. This means that the system does not have any predefined text to use when generating the email.
  Incorrect Configuration: There may be an issue with the configuration settings in the SAP system that prevents the text object from being recognized or retrieved.
  Transport Issues: If the configuration was recently transported from another system, the text object may not have been included in the transport request.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain Text Object:
  
  Go to the transaction code SOTR_EDIT or SO10 (depending on your SAP version) to maintain the text object.
  Check if the relevant text object for the email body is defined. If not, create a new text object with the necessary content for the email body.
  Ensure that the text object is saved and activated.
  
  
  
  Check Customizing Settings:
  
  Navigate to the Customizing settings for the relevant module (e.g., SAP IdM).
  Ensure that the email notification settings are correctly configured and that they reference the correct text object.
  
  
  
  Transport Requests:
  
  If the configuration was transported, verify that the transport request included the text object. If it did not, you may need to manually create the text object in the target system.
  
  
  
  Testing:
  
  After maintaining the text object, test the email notification functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SOTR_EDIT, SO10, and any specific transaction codes related to your SAP module for email notifications.
  Documentation: Refer to SAP documentation or help guides related to email notifications and text object maintenance for more detailed instructions.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or consulting with your SAP Basis or functional team for further assistance.
  
  By ensuring that the text object is properly maintained and configured, you should be able to resolve the error and enable email notifications in your SAP system.