/IAM/NOTIFIER102 - SMS enabled phone number not maintained for business partner/user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/NOTIFIER -

• Message number: 102

• Message text: SMS enabled phone number not maintained for business partner/user &1

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /IAM/NOTIFIER102 - SMS enabled phone number not maintained for business partner/user &1 ?

  The SAP error message /IAM/NOTIFIER102 SMS enabled phone number not maintained for business partner/user &1 indicates that the system is trying to send an SMS notification to a business partner or user, but there is no SMS-enabled phone number associated with that user or business partner in the system.
  Cause:
  
  Missing Phone Number: The primary cause of this error is that the SMS-enabled phone number has not been maintained for the specified business partner or user.
  Incorrect Configuration: The configuration for SMS notifications may not be set up correctly, or the user may not have the necessary settings enabled.
  User/Business Partner Not Defined: The user or business partner referenced in the error message may not be properly defined in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain SMS-Enabled Phone Number:
  
  Go to the transaction code BP (Business Partner) or SU01 (User Maintenance) depending on whether you are dealing with a business partner or a user.
  Search for the relevant business partner or user.
  Ensure that an SMS-enabled phone number is maintained in the appropriate field (usually under the communication section).
  Save the changes.
  
  
  
  Check User Settings:
  
  If you are working with a user, ensure that the user has the necessary authorizations and settings to receive SMS notifications.
  Verify that the user profile is correctly configured to allow SMS notifications.
  
  
  
  Review Configuration:
  
  Check the configuration settings for SMS notifications in your SAP system. This may involve looking at the settings in the relevant modules (like SAP Cloud Platform, SAP Mobile Services, etc.) to ensure that SMS services are properly configured.
  
  
  
  Testing:
  
  After maintaining the phone number, test the SMS notification functionality to ensure that it works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like BP for Business Partner maintenance and SU01 for User maintenance.
  Documentation: Refer to SAP documentation for detailed steps on maintaining business partner and user data, as well as configuring SMS notifications.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to SMS notifications.
  
  By ensuring that the SMS-enabled phone number is correctly maintained and that the user or business partner is properly configured, you should be able to resolve the error message.