/IAM/INTEGRATION031 - Search for customer ID is only possible for completely specified IDs

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/INTEGRATION -

• Message number: 031

• Message text: Search for customer ID is only possible for completely specified IDs

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /IAM/INTEGRATION031 - Search for customer ID is only possible for completely specified IDs ?

  The SAP error message /IAM/INTEGRATION031 indicates that a search for a customer ID can only be performed if the ID is completely specified. This typically occurs in scenarios where a partial or incomplete customer ID is being used in a search operation, which is not allowed by the system.
  Cause:
  
  Incomplete Customer ID: The most common cause of this error is that the customer ID being searched is not fully specified. This could happen if the ID is truncated or if only part of the ID is provided.
  Incorrect Input Format: The input format for the customer ID may not meet the expected criteria, leading to the system being unable to process the search.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how customer IDs should be handled, and these settings may not allow for partial searches.
  
  Solution:
  
  Provide Complete Customer ID: Ensure that the customer ID you are using for the search is complete and correctly formatted. Check for any leading or trailing spaces or characters that may affect the search.
  Validate Input: Before performing the search, validate the input to ensure it meets the required criteria for a complete customer ID.
  Check Configuration: If you have access to system configuration, review the settings related to customer ID searches to ensure they are set up correctly. This may involve checking the relevant customizing settings in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the expected format and requirements for customer IDs in your specific version of SAP.
  Error Handling: Implement error handling in your application or process to catch this error and provide a user-friendly message or prompt to enter a complete customer ID.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide solutions or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing customer data, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  User Roles and Permissions: Ensure that the user performing the search has the necessary permissions to access customer data, as restrictions may also lead to errors.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.