Message type: E = Error
Message class: /IAM/INTEGRATION -
Message number: 030
Message text: Customer ID format conversion failed in system &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message
/IAM/INTEGRATION030 Customer ID format conversion failed in system &1
typically indicates an issue with the format of the Customer ID being processed in the system. This error is often encountered in the context of integration scenarios, particularly when dealing with customer data between different systems or modules.Cause:
- Invalid Format: The Customer ID being processed does not conform to the expected format defined in the system. This could be due to incorrect data entry or data being pulled from an external source that does not match the expected format.
- Data Type Mismatch: There may be a mismatch between the data type expected by the system and the actual data being provided. For example, if the system expects a numeric ID but receives an alphanumeric string.
- Configuration Issues: There may be configuration settings in the SAP system that define how Customer IDs should be formatted, and these settings may not align with the incoming data.
- Integration Issues: If the error occurs during data integration (e.g., using SAP PI/PO or other middleware), there may be issues with the mapping or transformation of the data.
Solution:
- Check Customer ID Format: Verify the format of the Customer ID being processed. Ensure that it adheres to the expected format defined in the SAP system.
- Data Validation: Implement data validation checks before processing the Customer ID to ensure that it meets the required criteria.
- Review Configuration: Check the configuration settings related to Customer ID formats in the SAP system. This may involve reviewing settings in the relevant modules (e.g., Customer Master Data).
- Mapping and Transformation: If the error occurs during integration, review the mapping and transformation logic in the middleware to ensure that the Customer ID is being converted correctly.
- Error Logs: Check the system logs for more detailed error messages that may provide additional context about the failure.
- Testing: Conduct tests with known valid Customer IDs to ensure that the system processes them correctly. This can help isolate whether the issue is with specific data or a broader configuration problem.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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