/GSINS/ER019 - Customer ID &1 isn't found in master data. Resident sign isn't defined

SAP Error Message - Details

• Message type: E = Error

• Message class: /GSINS/ER -

• Message number: 019

• Message text: Customer ID &1 isn't found in master data. Resident sign isn't defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /GSINS/ER019 - Customer ID &1 isn't found in master data. Resident sign isn't defined ?

  The SAP error message /GSINS/ER019 Customer ID &1 isn't found in master data. Resident sign isn't defined typically indicates that the system is unable to find the specified customer ID in the master data, and it also suggests that there is an issue with the "resident sign" configuration for that customer.
  Cause:
  
  Missing Customer Master Data: The customer ID specified in the transaction does not exist in the customer master data. This could be due to data entry errors, or the customer may not have been created in the system.
  Resident Sign Not Defined: The error also indicates that the "resident sign" for the customer is not defined. This could mean that the necessary configuration or settings for the customer are incomplete or missing.
  
  Solution:
  
  
  Verify Customer ID:
  
  Check if the customer ID entered is correct. Ensure there are no typographical errors.
  Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to search for the customer ID in the system.
  
  
  
  Create Customer Master Data:
  
  If the customer ID does not exist, you may need to create it using transaction codes XD01 (Create Customer) or FD01 (Create Customer - Financial).
  Ensure that all required fields are filled out correctly during the creation process.
  
  
  
  Check Resident Sign Configuration:
  
  If the customer ID exists but the resident sign is not defined, you may need to check the configuration settings related to the customer master data.
  This may involve checking the relevant customizing settings in the SAP system (e.g., using transaction SPRO to navigate to the relevant configuration area).
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about the configuration or how to proceed, consult the SAP documentation or reach out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01, XD02, XD03: For creating, changing, and displaying customer master data.
  FD01, FD02, FD03: For financial-specific customer master data.
  SPRO: For accessing the SAP Customizing Implementation Guide.
  
  
  
  Master Data Management: Ensure that your organization has a process in place for maintaining customer master data to avoid such issues in the future.
  
  
  User Authorization: Ensure that you have the necessary authorizations to create or modify customer master data in the SAP system.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the customer ID is properly configured in the system.