/ECRS/BL_TD165 - No cancellation reference exists for this cancellation

SAP Error Message - Details

• Message type: E = Error

• Message class: /ECRS/BL_TD -

• Message number: 165

• Message text: No cancellation reference exists for this cancellation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /ECRS/BL_TD165 - No cancellation reference exists for this cancellation ?

  The SAP error message /ECRS/BL_TD165 No cancellation reference exists for this cancellation typically occurs in the context of the SAP ECRS (Electronic Cash Register System) or related modules when attempting to process a cancellation transaction. This error indicates that the system cannot find a valid reference for the cancellation you are trying to perform.
  Cause:
  
  Missing Reference: The cancellation you are trying to execute does not have a corresponding original transaction that can be canceled. This could happen if the original transaction was never completed or was deleted.
  Incorrect Transaction ID: The transaction ID or reference number you are using for the cancellation may be incorrect or mistyped.
  Data Synchronization Issues: There may be issues with data synchronization between the cash register and the backend system, leading to discrepancies in transaction records.
  Timing Issues: The original transaction may have been processed in a different session or by a different user, and the cancellation is being attempted in a session where the original transaction is not visible.
  
  Solution:
  
  Verify Transaction Reference: Check the transaction ID or reference number you are using for the cancellation. Ensure it corresponds to a valid and completed transaction.
  Check Transaction Status: Ensure that the original transaction is still valid and has not been deleted or altered in a way that would prevent cancellation.
  Consult Logs: Review system logs or transaction history to identify any discrepancies or issues that may have occurred during the original transaction or the cancellation attempt.
  Data Synchronization: If you suspect data synchronization issues, ensure that all systems (cash register and backend) are properly synchronized. You may need to refresh or re-sync data.
  User Permissions: Ensure that the user attempting the cancellation has the necessary permissions to perform this action.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help you investigate the issue further (e.g., SE11 for data dictionary, SE80 for object navigator).
  Documentation: Review the SAP ECRS documentation for guidelines on handling cancellations and understanding transaction flows.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.