/DSD/VC_MESSAGE624 - Customer &1 is not relevant for this document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 624

• Message text: Customer &1 is not relevant for this document &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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AnswerBot

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE624 - Customer &1 is not relevant for this document &2 ?

  The SAP error message /DSD/VC_MESSAGE624 indicates that a specific customer (denoted as &1) is not relevant for the document (denoted as &2) you are trying to process. This error typically occurs in the context of SAP's Direct Store Delivery (DSD) or related sales and distribution processes.
  Cause:
  
  Customer Status: The customer may not be set up correctly in the system. For example, the customer might be inactive, blocked, or not assigned to the relevant sales area.
  Document Type: The document type you are trying to process may not be compatible with the customer. For instance, certain document types may only be valid for specific customer categories.
  Master Data Issues: There may be missing or incorrect master data related to the customer or the document.
  Sales Area Assignment: The customer may not be assigned to the sales area that corresponds to the document you are processing.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the customer is active and not blocked.
  Ensure that the customer is assigned to the correct sales area.
  
  
  
  Review Document Type:
  
  Check the document type you are trying to create or process. Ensure that it is appropriate for the customer in question.
  
  
  
  Validate Sales Area:
  
  Ensure that the customer is assigned to the same sales area as the document you are processing. You can check this in the customer master data.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team. They can help investigate further and check for any configuration issues.
  
  
  
  Check for Customizations:
  
  If your organization has custom developments or enhancements, check if any custom logic is affecting the relevance of the customer for the document.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, VA03 (for viewing sales documents), and VK03 (for viewing pricing conditions).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation related to DSD and customer master data management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.