/DSD/VC_MESSAGE622 - Customer (&1) for this delivery should be a driver from the tour master

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 622

• Message text: Customer (&1) for this delivery should be a driver from the tour master

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE622 - Customer (&1) for this delivery should be a driver from the tour master ?

  The SAP error message /DSD/VC_MESSAGE622 indicates that there is an issue with the customer assignment in relation to a delivery and its associated tour master. Specifically, the error states that the customer for the delivery should be a driver from the tour master. This typically occurs in the context of SAP's Direct Store Delivery (DSD) or similar logistics processes.
  Cause:
  
  Customer Assignment: The customer assigned to the delivery is not set up as a driver in the tour master. The tour master is a configuration that defines the routes and drivers for deliveries.
  Tour Master Configuration: The tour master may not have the correct drivers assigned, or the customer may not be linked to the appropriate tour.
  Data Inconsistency: There may be inconsistencies in the master data, such as incorrect customer or driver assignments.
  
  Solution:
  
  
  Check Tour Master Configuration:
  
  Go to the tour master configuration in SAP and verify that the customer in question is indeed assigned as a driver for the relevant tour.
  Ensure that the tour master is correctly set up with all necessary drivers.
  
  
  
  Update Customer Master Data:
  
  If the customer is not assigned as a driver, you may need to update the customer master data to include the necessary driver information.
  Navigate to the customer master record and check the relevant fields for driver assignment.
  
  
  
  Review Delivery Assignment:
  
  Check the delivery document to ensure that it is correctly linked to the appropriate tour and that the customer is valid for that tour.
  If necessary, reassign the delivery to a different tour that includes the customer as a driver.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to DSD and tour management for additional guidance on configuration and troubleshooting.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VT01N (Create Shipment), VT02N (Change Shipment), or VD03 (Display Customer) to access relevant data.
  Master Data Maintenance: Ensure that both customer and driver master data are regularly maintained to prevent such issues.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the delivery process functions smoothly.