/DSD/DX024 - Please enter either Backend or Handheld document number

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: /DSD/DX -

  • Message number: 024

  • Message text: Please enter either Backend or Handheld document number

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message /DSD/DX024 - Please enter either Backend or Handheld document number ?

    The SAP error message /DSD/DX024 indicates that the system requires either a Backend or Handheld document number to proceed with a specific operation, typically related to the Direct Store Delivery (DSD) process. This error often occurs in scenarios where a document number is expected but not provided, leading to a disruption in the workflow.

    Cause:

    1. Missing Document Number: The most common cause is that the user has not entered a document number in the required field.
    2. Incorrect Configuration: There may be issues with the configuration of the DSD module, leading to the system not recognizing the document numbers.
    3. User Input Error: The user may have entered an incorrect or incomplete document number.
    4. System Bugs or Issues: Occasionally, there may be bugs or issues within the SAP system that prevent the proper recognition of document numbers.

    Solution:

    1. Enter Document Number: Ensure that you enter either a Backend or Handheld document number in the appropriate field. Check if the document number is valid and exists in the system.
    2. Check Configuration: Review the configuration settings for the DSD module to ensure that everything is set up correctly. This may involve checking the settings in transaction codes related to DSD.
    3. Validate Input: Double-check the input for any typos or errors. Ensure that the document number format is correct and matches the expected format in the system.
    4. Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific transaction or process you are working with.
    5. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes related to DSD, such as /DSD/ transactions.
    • User Roles and Permissions: Ensure that the user has the necessary permissions to access and enter document numbers in the system.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
    • Training and Documentation: Ensure that users are adequately trained on the DSD processes and understand how to enter document numbers correctly.

    By following these steps, you should be able to resolve the error message /DSD/DX024 and continue with your operations in SAP.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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SAP messages fall into 3 different categories: Error messages (message type = E), Warnings (W) or Informational (I) messages.

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