Message type: E = Error
Message class: /CUM/ORDER -
Message number: 078
Message text: Order & cannot be locked
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message
/CUM/ORDER078 Order & cannot be locked
typically indicates that there is an issue with locking the specified order in the system. This can occur for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:Causes:
- Order Already Locked: The order may already be locked by another user or process. This can happen if someone is currently editing the order or if a background job is processing it.
- Database Lock Issues: There may be issues with database locks that prevent the order from being accessed.
- Transaction Errors: If there was an error in a previous transaction that involved the order, it might not be released properly.
- User Authorization: The user attempting to access the order may not have the necessary authorizations to lock it.
- System Performance Issues: High system load or performance issues can sometimes lead to locking problems.
Solutions:
- Check for Existing Locks: Use transaction code
SM12
to check for existing locks on the order. If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).- Wait and Retry: If the order is locked by another user, you may need to wait until they finish their work and then try again.
- Check User Authorizations: Ensure that the user has the necessary authorizations to lock the order. You may need to consult with your SAP security team.
- Review Background Jobs: Check if there are any background jobs that might be processing the order. You can use transaction
SM37
to monitor background jobs.- System Performance: If the system is under heavy load, consider checking system performance and addressing any bottlenecks.
- Restart the Transaction: Sometimes, simply restarting the transaction or logging out and back into the system can resolve temporary issues.
Related Information:
SM12
: Display and manage locks.SM37
: Monitor background jobs.SU53
: Check authorization issues.SM21
) for any related error messages that might provide additional context.If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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