/CUM/ORDER078 - Order & cannot be locked

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CUM/ORDER -

  • Message number: 078

  • Message text: Order & cannot be locked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message /CUM/ORDER078 - Order & cannot be locked ?

    The SAP error message /CUM/ORDER078 Order & cannot be locked typically indicates that there is an issue with locking the specified order in the system. This can occur for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Order Already Locked: The order may already be locked by another user or process. This can happen if someone is currently editing the order or if a background job is processing it.
    2. Database Lock Issues: There may be issues with database locks that prevent the order from being accessed.
    3. Transaction Errors: If there was an error in a previous transaction that involved the order, it might not be released properly.
    4. User Authorization: The user attempting to access the order may not have the necessary authorizations to lock it.
    5. System Performance Issues: High system load or performance issues can sometimes lead to locking problems.

    Solutions:

    1. Check for Existing Locks: Use transaction code SM12 to check for existing locks on the order. If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
    2. Wait and Retry: If the order is locked by another user, you may need to wait until they finish their work and then try again.
    3. Check User Authorizations: Ensure that the user has the necessary authorizations to lock the order. You may need to consult with your SAP security team.
    4. Review Background Jobs: Check if there are any background jobs that might be processing the order. You can use transaction SM37 to monitor background jobs.
    5. System Performance: If the system is under heavy load, consider checking system performance and addressing any bottlenecks.
    6. Restart the Transaction: Sometimes, simply restarting the transaction or logging out and back into the system can resolve temporary issues.

    Related Information:

    • Transaction Codes:
      • SM12: Display and manage locks.
      • SM37: Monitor background jobs.
      • SU53: Check authorization issues.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • System Logs: Review system logs (transaction SM21) for any related error messages that might provide additional context.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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