/CUM/ORDER077 - Status cannot be set

SAP Error Message - Details

• Message type: E = Error

• Message class: /CUM/ORDER -

• Message number: 077

• Message text: Status cannot be set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /CUM/ORDER077 - Status cannot be set ?

  The SAP error message /CUM/ORDER077 Status cannot be set typically occurs in the context of the SAP Customer Management (CUM) module, particularly when dealing with order processing. This error indicates that there is an issue with the status of an order that cannot be changed or set due to certain conditions not being met.
  Causes:
  
  Order Status Restrictions: The order may be in a status that does not allow for the requested change. For example, if an order is already completed or canceled, it may not be possible to change its status to something else.
  Missing Authorizations: The user may not have the necessary authorizations to change the status of the order.
  Incomplete Data: Required fields or data may be missing, preventing the status from being updated.
  Business Logic Constraints: There may be specific business rules or logic defined in the system that restrict the status change based on the current state of the order or related documents.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the order data.
  
  Solutions:
  
  Check Order Status: Review the current status of the order and determine if the desired status change is permissible. Refer to the business process documentation to understand the allowed transitions.
  Review Authorizations: Ensure that the user attempting to change the status has the necessary permissions. This may involve checking user roles and authorizations in the SAP system.
  Complete Required Fields: Verify that all mandatory fields are filled out correctly. If any required information is missing, complete it before attempting to change the status again.
  Consult Business Rules: Check if there are any specific business rules or configurations that might be preventing the status change. This may involve consulting with a functional consultant or reviewing configuration settings.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues or database locks that may be affecting the order status.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as VA03 (Display Sales Order) or VA02 (Change Sales Order).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Documentation: Review the SAP documentation related to order management and status handling for more insights into the expected behavior and constraints.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.