CTS_CONFIG_MSG_CL172 - Clients of system &1/domain &2 cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: CTS_CONFIG_MSG_CL - Message Class for Central CTS Configuration

• Message number: 172

• Message text: Clients of system &1/domain &2 cannot be read

INCLUDE CTS_CONFIG_MSG_CL167 OBJECT DOKU ID NA

Error message extract from SAP system. Copyright SAP SE.

AnswerBot

• What is the cause and solution for SAP error message CTS_CONFIG_MSG_CL172 - Clients of system &1/domain &2 cannot be read ?

  The SAP error message CTS_CONFIG_MSG_CL172 indicates that the system is unable to read the clients of a specific system and domain. This error typically arises in the context of the Change and Transport System (CTS) when there are issues with the configuration or connectivity to the transport directory.
  Causes:
  
  Incorrect Configuration: The transport configuration might not be set up correctly, leading to issues in reading client information.
  Network Issues: There may be network connectivity problems between the systems involved, preventing the retrieval of client information.
  Authorization Issues: The user or system may not have the necessary authorizations to access the client information.
  Transport Directory Issues: Problems with the transport directory or its configuration can also lead to this error.
  Domain Configuration: The domain configuration might be incorrect or incomplete.
  
  Solutions:
  
  
  Check Transport Configuration:
  
  Verify the transport configuration in transaction STMS (Transport Management System).
  Ensure that the system and domain are correctly defined and that the transport routes are properly set up.
  
  
  
  Network Connectivity:
  
  Check the network connectivity between the systems involved. Ensure that there are no firewalls or network issues blocking access.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the transport system and read client information. You may need to check roles and authorizations in transaction SU01.
  
  
  
  Review Transport Directory:
  
  Check the transport directory settings in transaction SE03 (Transport Organizer Tools) to ensure that they are correctly configured.
  Verify that the transport directory exists and is accessible.
  
  
  
  Domain Configuration:
  
  Review the domain configuration in transaction STMS to ensure that it is set up correctly. You may need to reconfigure the domain if there are discrepancies.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Restart Transport Management System:
  
  Sometimes, restarting the transport management system can resolve temporary issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  STMS: Transport Management System
  SE03: Transport Organizer Tools
  SM21: System Log
  SU01: User Maintenance
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring the Change and Transport System and troubleshooting transport-related issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.