CTE_FND_POSTING096 - Inconsistent JSON for FI queue document &1. Contact Concur support.

SAP Error Message - Details

• Message type: E = Error

• Message class: CTE_FND_POSTING - ERP - Concur Integration: FIN Postings

• Message number: 096

• Message text: Inconsistent JSON for FI queue document &1. Contact Concur support.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CTE_FND_POSTING096 - Inconsistent JSON for FI queue document &1. Contact Concur support. ?

  The SAP error message CTE_FND_POSTING096 indicates that there is an inconsistency in the JSON data for a Financial Integration (FI) queue document. This error typically arises when there is a problem with the data being sent from Concur to SAP, which can occur due to various reasons such as data formatting issues, missing required fields, or incorrect data types.
  Causes:
  
  Data Formatting Issues: The JSON data structure may not conform to the expected format required by SAP.
  Missing Required Fields: Certain mandatory fields in the JSON payload may be missing, leading to inconsistencies.
  Incorrect Data Types: The data types of the values in the JSON may not match what SAP expects (e.g., a string instead of a number).
  Integration Issues: Problems in the integration setup between Concur and SAP can lead to data inconsistencies.
  Version Mismatch: If there are updates or changes in either Concur or SAP, it may lead to compatibility issues.
  
  Solutions:
  
  Review JSON Structure: Check the JSON payload being sent to SAP for any structural issues. Ensure it adheres to the expected schema.
  Validate Required Fields: Ensure that all mandatory fields are included in the JSON payload. Refer to the documentation for the required fields for the specific FI queue document.
  Check Data Types: Verify that the data types of the values in the JSON match the expected types in SAP.
  Consult Logs: Look at the integration logs in both Concur and SAP to identify any specific errors or warnings that can provide more context.
  Test with Sample Data: If possible, test the integration with a simplified or sample JSON payload to isolate the issue.
  Contact Concur Support: If the issue persists, reach out to Concur support for assistance. Provide them with the error message and any relevant details about the JSON payload and the context in which the error occurred.
  
  Related Information:
  
  Integration Documentation: Review the integration documentation provided by both SAP and Concur for any specific requirements or guidelines regarding the JSON structure.
  Error Handling: Implement error handling in your integration process to capture and log errors for easier troubleshooting in the future.
  Updates and Patches: Ensure that both SAP and Concur systems are up to date with the latest patches and updates, as this can sometimes resolve compatibility issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the CTE_FND_POSTING096 error.