/CPD/RM020 - Reference object &1 cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/RM -

• Message number: 020

• Message text: Reference object &1 cannot be deleted

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /CPD/RM020 - Reference object &1 cannot be deleted ?

  The SAP error message /CPD/RM020 Reference object &1 cannot be deleted typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Product Data Management (PDM) modules. This error indicates that the system is unable to delete a reference object because it is still being used or has dependencies that prevent its deletion.
  Causes:
  
  Dependencies: The reference object (e.g., a product, customer, or document) may have existing dependencies, such as linked transactions, documents, or other objects that rely on it.
  Status Issues: The object may be in a status that does not allow deletion (e.g., it might be marked as "active" or "in use").
  Authorization Issues: The user may not have the necessary permissions to delete the object.
  Data Integrity Constraints: The system may have integrity constraints that prevent the deletion of certain objects to maintain data consistency.
  
  Solutions:
  
  Check Dependencies: Investigate if there are any dependent objects or transactions linked to the reference object. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check for related entries.
  Change Status: If the object is in a status that prevents deletion, consider changing its status to a deletable state if applicable.
  Remove Dependencies: If there are dependent objects, you may need to delete or unlink them before attempting to delete the reference object.
  Review Authorizations: Ensure that the user attempting to delete the object has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to the object type you are trying to delete.
  Use Transaction Codes: Utilize relevant transaction codes to manage the object, such as CRMD_ORDER for CRM orders or C223 for managing product data.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Transaction Logs: Review transaction logs or system logs for additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.