/CPD/CL_MSG399 - Enter a valid mobile phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 399

• Message text: Enter a valid mobile phone number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /CPD/CL_MSG399 - Enter a valid mobile phone number ?

  The SAP error message /CPD/CL_MSG399 Enter a valid mobile phone number typically occurs when a user attempts to enter a mobile phone number in a field that has specific validation rules. This error indicates that the input does not meet the expected format or criteria for a valid mobile phone number.
  Cause:
  
  Invalid Format: The mobile phone number entered may not conform to the expected format (e.g., missing country code, incorrect number of digits).
  Special Characters: The input may contain invalid characters such as letters, spaces, or special symbols that are not allowed.
  Length Restrictions: The number may be too short or too long based on the validation rules set in the system.
  Configuration Issues: There may be specific configuration settings in the SAP system that define what constitutes a valid mobile phone number.
  
  Solution:
  
  
  Check Format: Ensure that the mobile phone number is entered in the correct format. This usually includes:
  
  Country code (if required)
  No spaces or special characters
  Correct number of digits (e.g., 10 digits for US numbers)
  
  
  
  Remove Invalid Characters: Make sure that the input does not contain any letters or special characters (like dashes or parentheses) unless they are specifically allowed.
  
  
  Consult Documentation: Refer to the SAP documentation or user guide for the specific format required for mobile phone numbers in your organization’s SAP system.
  
  
  System Configuration: If you have access, check the configuration settings related to phone number validation in the SAP system. This may require assistance from an SAP administrator or consultant.
  
  
  Testing: After making corrections, try entering the mobile phone number again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on mobile phone number validation.
  User Training: Ensure that users are trained on the correct format for entering mobile phone numbers to prevent future occurrences of this error.
  Support: If the issue continues after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully enter a valid mobile phone number in the SAP system.