/CPD/CL_MSG062 - E-mail ID already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 062

• Message text: E-mail ID already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /CPD/CL_MSG062 - E-mail ID already exists ?

  The SAP error message /CPD/CL_MSG062 E-mail ID already exists typically occurs when you are trying to create or update a user or contact in the SAP system, and the email address you are attempting to use is already associated with another user or contact in the system. This is a common validation error that helps maintain data integrity by preventing duplicate email addresses.
  Cause:
  
  Duplicate Email Address: The primary cause of this error is that the email address you are trying to enter is already in use by another user or contact in the SAP system.
  Data Entry Error: There may be a typographical error in the email address you are trying to enter, leading to confusion with an existing entry.
  System Configuration: The system may be configured to enforce unique email addresses for users or contacts.
  
  Solution:
  
  Check Existing Users: Verify if the email address is already assigned to another user or contact. You can do this by searching for the email address in the user management or contact management sections of SAP.
  Use a Different Email Address: If the email address is indeed in use, consider using a different email address that is not already associated with another user or contact.
  Update Existing User: If you need to use that specific email address, you may need to update the existing user or contact that is currently using it, if appropriate.
  Contact Administrator: If you are unsure about how to proceed or if you believe this is an error, contact your SAP system administrator for assistance. They may have the necessary permissions to investigate further or make changes.
  
  Related Information:
  
  User Management: Familiarize yourself with the user management tools in SAP, as they can help you manage user accounts and their associated email addresses.
  Data Integrity: Understand the importance of maintaining unique identifiers (like email addresses) in your SAP system to avoid conflicts and ensure smooth operations.
  SAP Documentation: Refer to SAP's official documentation or help resources for more detailed information on user management and error handling.
  
  By following these steps, you should be able to resolve the error and successfully manage email addresses within your SAP system.