/CPD/CL_MSG060 - E-mail ID is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: /CPD/CL_MSG -

• Message number: 060

• Message text: E-mail ID is mandatory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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AnswerBot

• What is the cause and solution for SAP error message /CPD/CL_MSG060 - E-mail ID is mandatory ?

  The SAP error message /CPD/CL_MSG060 E-mail ID is mandatory typically indicates that a required field for an email address is not filled in a specific transaction or process within the SAP system. This error is often encountered in scenarios where email notifications or communications are expected, such as in workflows, alerts, or when sending reports.
  Cause:
  
  Missing Email Address: The most common cause is that the email address field is left blank or not filled in the relevant configuration or master data.
  Incorrect Configuration: The system may be configured to require an email address for certain processes, and if this requirement is not met, the error will occur.
  User Profile Issues: If the user profile does not have an email address assigned, this can lead to the error when the system attempts to send notifications.
  
  Solution:
  
  
  Fill in the Email Address:
  
  Navigate to the relevant transaction or configuration where the error occurs.
  Locate the field for the email address and ensure it is filled in correctly.
  Save the changes and try the operation again.
  
  
  
  Check User Profile:
  
  Go to the user profile settings (transaction code SU01).
  Ensure that the email address is entered in the appropriate field for the user experiencing the error.
  Save any changes and reattempt the operation.
  
  
  
  Review Configuration Settings:
  
  If the error occurs in a specific module or transaction, check the configuration settings related to email notifications.
  Ensure that the system is set up to handle email addresses correctly and that all required fields are populated.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help files related to the specific transaction or module to understand the requirements for email addresses.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may need to use specific transaction codes (like SU01 for user maintenance, or others related to the specific module).
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  User Training: Ensure that users are trained on the importance of filling in mandatory fields, including email addresses, to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the error message and ensure that the email ID is correctly populated in the necessary fields.