CL_CRM_PS_4S102 - Gross payment item determination not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 102

• Message text: Gross payment item determination not successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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AnswerBot

• What is the cause and solution for SAP error message CL_CRM_PS_4S102 - Gross payment item determination not successful ?

  The SAP error message CL_CRM_PS_4S102 indicates that there was an issue with the determination of gross payment items in the context of CRM (Customer Relationship Management) and PS (Project System). This error typically arises when the system is unable to find or determine the appropriate gross payment items for a transaction, which can be due to various reasons.
  Causes:
  
  Missing Configuration: The configuration for payment item determination may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., customer, project, or contract data).
  Incorrect Transaction Data: The transaction data being processed may not meet the criteria for gross payment item determination.
  Authorization Issues: The user may not have the necessary authorizations to access the required data for payment item determination.
  Custom Logic: If there are custom enhancements or logic implemented, they may be causing the determination process to fail.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for payment item determination in the CRM and PS modules. Ensure that all necessary settings are correctly defined.
  Validate Master Data: Ensure that all relevant master data (customers, projects, contracts) is complete and accurate. Look for any missing or incorrect entries.
  Review Transaction Data: Check the transaction data being processed for any discrepancies or missing information that could affect payment item determination.
  Authorization Check: Verify that the user has the necessary authorizations to perform the transaction and access the required data.
  Debugging: If custom logic is involved, consider debugging the process to identify where the determination is failing. This may require the assistance of a developer or SAP consultant.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CJ20N, or others that may be involved in the process.
  SAP Documentation: Refer to the official SAP documentation for CRM and PS for detailed information on payment item determination and related processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.