CL_CRM_PS_4S024 - Approved-by party cannot be entered manually

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 024

• Message text: Approved-by party cannot be entered manually

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message CL_CRM_PS_4S024 - Approved-by party cannot be entered manually ?

  The SAP error message CL_CRM_PS_4S024 indicates that the "Approved-by party cannot be entered manually." This error typically occurs in the context of CRM (Customer Relationship Management) processes, particularly when dealing with approvals or workflows that require specific parties to be designated automatically rather than manually.
  Cause:
  The error is usually caused by the following factors:
  
  System Configuration: The system is configured to automatically determine the "Approved-by" party based on certain criteria (e.g., roles, organizational structure) and does not allow manual entry to maintain data integrity.
  Business Rules: There may be business rules or logic implemented in the system that restricts manual input for certain fields to ensure compliance with business processes.
  User Permissions: The user may not have the necessary permissions to modify the "Approved-by" field, which is often controlled by roles and authorizations.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings in the CRM system related to the approval process. Ensure that the settings for the "Approved-by" party are correctly defined.
  If necessary, consult with your SAP Basis or configuration team to understand how the system determines the "Approved-by" party.
  
  
  
  Use Automatic Determination:
  
  Instead of trying to enter the "Approved-by" party manually, ensure that the system is set up to automatically determine this based on the relevant criteria (e.g., user roles, organizational units).
  
  
  
  Review Business Processes:
  
  Check the business processes in place to see if there are any specific requirements or workflows that dictate how the "Approved-by" party should be assigned.
  
  
  
  User Authorizations:
  
  Verify that the user attempting to make the entry has the appropriate authorizations. If not, work with your security team to adjust the user's roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific error message and its implications.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM approvals, such as CRMD_ORDER or CRMD_ORDERADM_H, to better understand the context in which the error occurs.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.