/BEV1/EMC346 - Search results for customer data are blocked; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: /BEV1/EMC -

• Message number: 346

• Message text: Search results for customer data are blocked; see long text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /BEV1/EMC346 - Search results for customer data are blocked; see long text ?

  The SAP error message /BEV1/EMC346 indicates that search results for customer data are blocked. This typically occurs in the context of the SAP Customer Management (SAP CRM) or SAP ERP systems, particularly when dealing with customer master data.
  Cause:
  The error message can be triggered by several factors, including:
  
  
  Data Locking: The customer data might be locked due to ongoing transactions or processes that are currently being executed. This can happen if another user is editing the same customer data or if a background job is running that affects the customer data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or view the customer data.
  
  
  System Configuration: There may be specific configurations or settings in the system that restrict access to customer data based on certain criteria.
  
  
  Data Integrity Issues: There could be issues with the integrity of the customer data, such as inconsistencies or corruption that prevent the system from retrieving the data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Locks: Use transaction code SM12 to check for any locks on the customer data. If you find any locks that are not needed, you can release them.
  
  
  Review Authorizations: Ensure that the user has the appropriate authorizations to access customer data. You can check this using transaction code SU53 to see if there are any authorization failures.
  
  
  System Configuration: Review the system configuration related to customer data access. This may involve checking settings in the customer master data configuration or any related modules.
  
  
  Data Consistency Check: Run data consistency checks to ensure that there are no issues with the customer data. This can involve using transaction codes like SE11 to check the database table structure or SE38 to run specific reports that check for data integrity.
  
  
  Consult Long Text: The error message often has a long text that provides additional context or specific instructions. You can view this long text by clicking on the message or using transaction code SE91 to look up the message.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to check locks), SU53 (to check authorizations), and SE11 (to check table structures).
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Documentation: Review SAP documentation for customer data management to understand the configuration and authorization settings better.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.