Message type: E = Error
Message class: /ATL/GENERAL -
Message number: 817
Message text: Service entry sheet &1 does not exist
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ATL/GENERAL817 Service entry sheet &1 does not exist
typically occurs when you are trying to access or process a service entry sheet (SES) that the system cannot find. This can happen for several reasons, and understanding the cause is essential for finding a solution.Causes:
- Non-Existent SES: The service entry sheet you are trying to reference does not exist in the system. This could be due to a typo in the SES number or because it has not been created yet.
- Incorrect Document Type: The document type you are using may not be valid for the operation you are trying to perform.
- Authorization Issues: You may not have the necessary permissions to view or process the service entry sheet.
- Data Deletion: The SES may have been deleted or archived, making it unavailable for current transactions.
- Incorrect Configuration: There may be configuration issues in the system that prevent the SES from being recognized.
Solutions:
- Verify SES Number: Double-check the service entry sheet number you are using. Ensure that it is correct and exists in the system.
- Check SES Creation: If the SES has not been created, you will need to create it first. Navigate to the appropriate transaction (e.g., ML81N) to create a new service entry sheet.
- Review Authorizations: Ensure that you have the necessary authorizations to access the SES. You may need to contact your SAP security team to verify your permissions.
- Check for Deletion: If the SES was deleted, you may need to check with your SAP administrator to see if it can be restored or if a new SES needs to be created.
- Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or configuration team to ensure that the system is set up correctly to handle service entry sheets.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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