Message type: E = Error
Message class: /ATL/GENERAL -
Message number: 815
Message text: No data found; check your service entry sheet number
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ATL/GENERAL815 No data found; check your service entry sheet number
typically occurs when you are trying to access or process a service entry sheet (SES) in the SAP system, but the system cannot find any data associated with the specified SES number. This can happen for several reasons. Here’s a breakdown of potential causes, solutions, and related information:Causes:
- Incorrect SES Number: The SES number you are entering may be incorrect or does not exist in the system.
- Data Deletion: The SES might have been deleted or not yet created in the system.
- Authorization Issues: You may not have the necessary authorizations to view the SES.
- Incorrect Status: The SES might be in a status that does not allow it to be processed or viewed.
- System Configuration: There could be configuration issues in the system that prevent the SES from being accessed.
Solutions:
- Verify SES Number: Double-check the SES number you are entering to ensure it is correct. You can search for the SES in the relevant transaction (e.g., ML81N for service entry sheets).
- Check SES Existence: Use transaction codes like ME23N (Display Purchase Order) or ML81N to see if the SES exists and is correctly linked to the purchase order.
- Review Authorizations: Ensure that you have the necessary authorizations to access the SES. You may need to contact your SAP security team for assistance.
- Check Status: Verify the status of the SES to ensure it is not in a state that prevents access (e.g., deleted or blocked).
- Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to check for any underlying system issues or configuration problems.
Related Information:
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it. If the problem continues, further investigation may be required, potentially involving SAP support.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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