/ATL/CASHIR246 - Credit card owner ID number is required

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/CASHIR -

• Message number: 246

• Message text: Credit card owner ID number is required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ATL/CASHIR246 - Credit card owner ID number is required ?

  The SAP error message /ATL/CASHIR246 Credit card owner ID number is required typically occurs in the context of processing credit card transactions within the SAP system, particularly when using the SAP Convergent Charging or similar modules that handle payment processing.
  Cause:
  This error indicates that the system requires the credit card owner's identification number (ID number) to proceed with the transaction. The ID number is often a mandatory field for compliance with payment processing regulations or for the specific configuration of the payment method being used. If this field is not filled in or is incorrectly configured, the system will throw this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the payment method configuration in SAP is set up correctly to require the credit card owner's ID number. This can usually be found in the configuration settings for payment processing.
  
  
  
  Input Required Data:
  
  When entering credit card information, make sure to include the credit card owner's ID number in the appropriate field. This may be a field in the transaction screen or a part of the customer master data.
  
  
  
  Review User Input:
  
  If the ID number is being entered but the error persists, verify that the input is valid and meets any format requirements (e.g., length, character type).
  
  
  
  Check User Roles and Authorizations:
  
  Ensure that the user has the necessary permissions to enter or modify credit card information, including the ID number.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to credit card processing for any specific requirements regarding the ID number.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  Payment Processing Regulations: Familiarize yourself with the regulations governing credit card transactions in your region, as these may dictate the need for certain information.
  User Training: Ensure that users involved in payment processing are trained on the required fields and the importance of entering complete and accurate information.
  
  By following these steps, you should be able to resolve the error and successfully process credit card transactions in SAP.